Fully Managed Vending Services in London & Beyond
Get quality workplace refreshments without the admin. With a fully managed vending service from Your Refreshments, we install the machines, keep them stocked, clean them and maintain them, so your only job is to enjoy the coffee and snacks. It is the hands-off option for offices across London & beyond that want great food and drink on site without a member of staff spending time on orders, refills and repairs. Choose the machines and the range, and we run the rest.
A fully managed vending service means the supplier owns every part of running your machines: supply, installation, restocking, cleaning, payment collection and maintenance. It is built for office and facilities managers who want the benefit of on-site refreshments without the burden of managing them. Instead of tracking stock, chasing repairs and handling reports, you get a single point of contact and machines that are always full, clean and working.
Our managed service covers the full range of workplace machines: bean-to-cup and fresh milk coffee, snack and drink machines, cold drinks, water dispensers and smart fridges. We agree on a product range with you, then merchandise it to match what your team actually buys, adjusting lines over time. Restocking runs on a schedule set to your site’s demand, cleaning and servicing are built in, and contactless payment is standard across every machine. If you would rather keep some control, we also offer part-managed options where you handle refills, and we handle the machine service and maintenance.
Your Refreshments is an independent, family-owned business serving London and the surrounding areas, partnered with leading BCORP manufacturers. We take a consultative approach, reviewing your site and your people before recommending machines, and we aim to respond to service callouts in less than 24 hours. You get modern, well-branded machines and traditional, personal service from a team that will happily pop by for a coffee and a chat.
Talk to us about a fully managed vending service shaped around your workplace.
{FAQs}
{Q: What does a fully managed vending service include?}
A: At a minimum, it should cover installation, restocking, cleaning, maintenance and payment handling, all under one agreement. When comparing providers, check who carries the cost of the machine and stock, how often restocking happens, how fast repairs are handled, and whether the range can flex with staff feedback. The best managed services feel like part of the furniture: the machines are simply always ready.
{Q: Who refills and cleans the machines?}
A: We do. Our merchandisers restock on a schedule set to your site’s demand, and cleaning and servicing are built into the managed service. Alternatively, you can manage machine restocking yourselves.
{Q: Is there a cost for a fully managed vending service?}
A: Yes, there is a machine lease rental fee and a management service fee to pay for us to visit and fill the machine(s) with ingredients. You are investing in a professional, managed vending service.
{Q: How often are machines restocked?}
A: On a schedule matched to how quickly your team gets through stock, adjusted over time so machines are neither empty nor overstocked. Typically, this is at least once per week.
{Q: Do you offer part-managed vending too?}
A: Yes. If you would rather handle refills yourself, we can supply and maintain the machines while you manage the stock.
