Vending Machine Servicing and Maintenance in London & Beyond

Keep your vending machines pouring, dispensing and taking payment without interruption.

Your Refreshments provides vending machine servicing, maintenance and repair for offices across London and the wider UK.

What’s included in our service?

Every plan looks after three things: planned servicing, breakdown repair and restocking. Planned servicing covers cleaning, descaling, machine calibration and safety checks (such as PSSR boiler inspections) that protect drink quality and extend each machine’s lifespan. Breakdown repair handles everything that might occasionally go wrong with a coffee, vending or water machine. Restocking keeps popular lines available on a schedule set to how busy your site is. We cover all our own coffee machines, snack and drink machines, cold drink machines, water dispensers and smart fridges.

{Engineers on site within 24 hours}

Same-day support is the standard we aim for, because every hour a machine is down is lost convenience for staff. We respond to service callouts within 24 hours and assign an engineer to diagnose the fault and get the machine running again. For a workplace, that speed and communication are key to our success and keeping customers happy.

{Parts in stock, so fewer repeat visits}

We partner with leading European machine manufacturers and hold parts for the machines we install. An engineer usually arrives with the part already in the van, so most faults are fixed on the first visit rather than needing a return trip while the machine sits out of order.

{Local, independent and family-owned}

We are an independent, family-owned business serving London and the surrounding areas. Support is a phone call to a team that knows your site, not a ticket in a national queue. Our merchandisers and technicians have won industry recognition for their work, and because we are local, we reach youquickly.

{Prefer to hand the whole thing over?}

Many sites move to a fully managed vending plan, where we own the servicing, cleaning and refilling from end to end. You get machines that are always clean, stocked and working, with nothing left on your to-do list.

Talk to us about a servicing and maintenance plan that keeps your machines running and your team happy.

{FAQs}

{Q: How quickly do you respond to vending machine breakdowns?}
A: We aim to respond to service callouts in 24 hours and assign an engineer to your site to diagnose the fault and get the machine running again as quickly as possible.

{Q: What does vending machine servicing include?}
A: Planned servicing covers machine maintenance, safety checks and payment-system checks. Breakdown repair and restocking are handled alongside it, so the machine stays clean, safe and reliable.

{Q: Do you offer maintenance contracts?}
A: Yes. Many sites move onto a regular servicing schedule or a fully managed service.

{Q: Where do you cover?}
A: We serve London and beyond, with local engineers for fast on-site support.